MyChart
Keeping you safe while providing access to healthcare services
Welia Health staff has begun preparations to reopen its clinic in Hinckley. The clinic is anticipated to reopen Monday, July 6. Appointments can be scheduled by calling 320.384.6189.
At the beginning of March, clinic services were temporarily suspended due to a significant decrease in patient visits and to conserve PPE resources and costs. Hinckley patients were asked to reschedule in Pine City and Mora.
“We are extremely grateful for our patients who utilized our other locations over the past couple of months. The decision was difficult and inconvenient for our patients and families, yet helped us keep everyone safe,” comments Randy Ulseth Welia Health CEO. “We are all excited to return to what we’ve coined as our new normal.”
Non-respiratory care only
To continue to provide all patients with safe and accessible care, Welia Health Hinckley will reopen as a non-respiratory care location. This location will be exclusively for patients who demonstrate no COVID-19 symptoms. We will continue to see all non-urgent respiratory patients at our clinics in Pine City and Mora, and through virtual care visits. Using guidance from the Minnesota Department of Health, walk-in appointments in Hinckley are also not permitted at this time.
Screening
Prior to your appointment and will be asked several questions to determine if you are experiencing any concerning COVID-19 like symptoms. Separate instructions are given to those experiencing symptoms.
If you become ill before your appointment, please call 320.679.1313 for further guidance.
Remember, if you are experiencing a medical emergency, dial 9-1-1.
Please allow a couple extra minutes before your appointment as you will be screened again for any concerning COVID-19 like symptoms.
Masks
Welia Health requires all patients to wear masks while in our facilities. If you do not have a mask, one will be provided for you. The masks are reusable and yours to keep. See instructions about how to care for your homemade mask.
Please always wear your mask unless asked to remove it by your provider / nurse team.
Waiting room
We have reconfigured our waiting room to ensure appropriate physical distancing.
Check-in process and registration
Upon check-in, you will notice our registration staff are now behind clear acrylic barriers to ensure appropriate distancing recommendations. Please respect the space between you and them.
You will also notice tape on the floors indicating the physical distance guidelines we are using to keep you safe.
For any paperwork that needs to be signed, patient registration staff will manage pens.
Visitors
Welia Health is not allowing visitors at this time. However, exceptions will be made for those providing support for:
- Minor children
- Vulnerable adults with memory issues or impaired decision-making
- Individuals requiring language interpretation
- Those with 10-12-week pre-natal clinic appointments
Any other exceptions will be reviewed upon request by the clinic leader prior to your appointment.
Safety and cleanliness
Increased disinfection and cleaning protocols have been implemented. We also address high-touch and high-traffic areas, such as waiting rooms and restrooms on a more frequent basis.
Proper hand hygiene techniques and proper protective equipment (PPE) is required for all staff.
Additional providers
Welia Health Hinckley now has additional providers available and offers a full range of clinical services.
- Family medicine
- Women’s health, including prenatal care
- Sports medicine
- Rehabilitation services
- General mental health
- Nutritional services
- Lab services
- Diagnostic imaging
Appointments
To schedule an appointment, call 320.384.6189 or log onto MyChart.
Please know that we recognize your fears, unfamiliarity of new processes, heightened anxiety and stress associated with COVID-19. We want to thank you for your patience and flexibility so we can continue to provide the healthcare you need, safely.
We’re here. We’re ready. We’re in this together.
To stay up-to-date, please visit WeliaHealth.org/coronavirus and sign up to receive our emails.